Contact

Write to us - we answer concretely.

A question about the assistant, the packages or installation? We are here to help. We reply within 24 hours.

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Email us

The fastest way to reach us. Briefly describe your situation and we will tell you how the assistant fits you.

kontakt@agentai.net.pl →

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Response hours

We reply on business days, usually the same day. At weekends - Monday morning.

  • Response time: up to 24 hours
  • Language: Polish / English
  • Scope: help with installation and choosing a package
Before you write

The most common questions are answered right below - worth a look, because the answer is one, concrete and instant.

Questions and answers

Frequently asked questions

Is the first month really free?
Yes, 100%. You create an account, install the program and use it for 30 days with no subscription fee. No card to start and no commitment. The only cost on your side is the AI “fuel” (tokens), paid directly to the model provider.
How long does installation take and do I need an IT person?
Two clicks - you download the installer (Windows 10 & 11, 64-bit, about 170 MB) and run it. Then we guide you step by step through creating an account and connecting AI access. No coding and no IT person needed. The Mac version is coming soon.
Will the assistant replace my employee?
No - and that is not the point. We do not replace people, we help them. The assistant takes over the boring tasks: invoices, email replies, summaries, tracking deadlines. The human still makes the decisions, but leaves work at a normal hour. Nobody loses their job.
Where do my files and data go?
You point the assistant to folders in your company (e.g. Invoices, Contracts, Clients) and it works on them locally, on your computer. We do not copy them to any of our servers and we do not look inside. Only the fragment needed for the task goes to the AI model - straight to the AI provider, not through us. We do not see your questions.
Does the assistant remember our conversations?
Yes - it automatically saves and remembers conversations up to 5 days back, so you resume where you left off. You can also save any conversation with the “Save conversation” button. If you need an older document or an old chat log, extend the memory as far back as you need.
What are tokens and why do I pay for them separately?
Tokens are the AI’s “fuel” - every model charges for the amount of text it processes. We add no margin on AI: you pay the provider exactly what you use. In the assistant you see a usage counter and set your own maximum limit - when reached, the program stops, so no surprises on the bill.
Which AI model is the default and is it expensive?
DeepSeek v4.1 Flash by default - extremely cheap for normal everyday office work. Even the heaviest possible use has an upper limit of about $50 per week, while a typical office company stays within about $10 per week. Premium models (Claude Fable, Opus, Sonnet) are separate - the strongest, clearly more expensive and clearly marked so nobody turns them on by mistake.
How do I cancel and what happens to my data?
Cancelling is one click, no notice periods and no explanations. Your files stay with you - nothing disappears, because they were never with us. Uninstall the program and you are done.
Are there differences between packages?
The assistant is the same and complete in every package - only the number of computers differs. Home 50 zl net / month (up to 3), Mini 100 zl net / month (up to 8), Max 200 zl net / month (up to 30). Prices are net - VAT is added (Home 61.50 zl gross, Mini 123.00 zl gross, Max 246.00 zl gross).
How does the assistant differ from ChatGPT in a browser?
ChatGPT in a browser is a conversationalist - great for questions and ideas, but it does not work in a company: it cannot enter your folders, cannot save a ready file, has a chat memory limit and cannot count hundreds of invoices at once. The assistant is a second pair of hands - it reads your documents, calculates, saves results, tracks deadlines and remembers decisions for weeks.

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